Responsible Gaming
Gaming Should Be Entertainment
Online gaming at 1win should be enjoyed as a form of entertainment only. It is not a way to earn money or solve financial problems. Always gamble within your means and never bet more than you can afford to lose. If you find yourself viewing gaming as income or a solution to financial difficulties, please seek help immediately.
Age Verification
In India, you must be at least 18 years of age or the legal gambling age in your state to use 1win. We are committed to preventing access by minors. If you are under the legal age in your jurisdiction, please do not register or participate in any gaming activities.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or the amount spent from family and friends
- Gambling with money intended for bills, rent, or essential expenses
- Spending increasing amounts of time and money on gaming
- Feeling anxious or irritable when unable to gamble
- Neglecting work, school, family, or personal relationships due to gaming
- Borrowing money or accumulating debt to fund gambling
- Failed attempts to reduce or stop gaming
- Using gaming to escape stress, anxiety, or other problems
- Lying about the extent of gaming involvement
If you recognize any of these signs in yourself or someone else, professional support is available.
Self-Help Tools and Responsible Gaming Features
1win provides tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a set timeframe
- Reality Checks: Receive regular notifications reminding you how long you have been playing and how much you have wagered
- Session Time Limits: Set automatic breaks or end gaming sessions after a specified duration
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your 1win account
Use these tools proactively to maintain healthy gaming habits. Contact 1win customer support for assistance in activating or adjusting these settings.
Support Organizations and Helplines
If you or someone you know is struggling with problem gambling, help is available:
For India:
- All India Institute of Medical Sciences (AIIMS) Helpline: Contact your nearest AIIMS facility for mental health and addiction support services
- State Mental Health Helplines: Most Indian states provide free mental health counseling through government helplines
International Resources:
- GamCare (UK) – www.gamcare.org.uk – Free, confidential support for problem gambling
- GamStop (UK) – www.gamstop.co.uk – National self-exclusion scheme for online gambling
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Confidential counseling and support
- Responsible Gambling Council (Canada) – www.responsiblegambling.org – Resources and helplines
- National Council on Problem Gambling (US) – www.ncpgambling.org – 24/7 helpline: 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany) – Information and support for problem gambling
These organizations provide confidential, free support and are staffed by trained counselors. Do not hesitate to reach out if you need assistance.
Seek Help Today
If gaming is causing you or your loved ones distress, financial harm, or affecting your mental health and relationships, please seek professional help immediately. There is no shame in asking for support—trained professionals are ready to assist you.
Remember: Your wellbeing is more important than any game. Recovery is possible with proper support and commitment.